Frequently Asked Questions

Do I have to create an account to use Register More?

No. You can save products for any of the brands presented in Register More. To see the collection of your saved products, you can download the Register App. You do need an account for the Register App.

I’ve never registered a product before. Why should I?

There are many reasons to register the products you own. One is so the manufacturer of the product knows you own the product so they can provide you a better ownership experience. For example, if you need help or support with your product, the brand can assist you faster. Another reason to register is you can choose to receive product information, updates, recall notices or special offers direct from the brands you own.

If I save the stuff I own, am I registering it with the manufacturer?

If the brand you own is one of the participating brands in the App, the brand will receive your name, contact information and product information. That product (or products) become verified since the brand knows you own the product.

If you add a product isn’t from a participating brand, the product(s) are still in your personal app inventory inside the Register App, but the information is not sent to the brand immediately. If a brand chooses to participate in the app, your products will become verified.

How do I see my previous registrations?

After you create your Register App account, you will be able to retrieve any previous registrations with participating brands, and they will automatically be available in the app under My Products.

Why don’t I see all my registrations in the app?

You must use the same contact information you used to register when you create an app account. This way we can lookup your registrations across all our existing brands.

What does that yellow badge mean? What is a “verified registration”?

The yellow badge is an indicator for whether a registration has been verified with the brand. A filled in badge, with the check mark, means we have all the information we need from you, and the registration has been shared with the brand.

If there is an outline of a verified badge but is not filled in indicates a registration that is eligible to be verified but cannot because we still need more information from you, either model and/or purchase date. The brand needs this information to verify a registration. If no badge appears, it means either the brand is not a participating brand in Register yet, or there is no brand for that item (see question below).

What is a participating Brand?

A participating brand is a brand that participates in Register. As you can see in the app, we have many brands already and are frequently adding more.

Can I add products that don’t have a brand (for example, items for insurance purposes)?

You can do this in the Register App. In the app you can add any product you want, even if it cannot be registered. Such things as art, jewelry and heirlooms. Just go to Add Product, then Product Finder, then select Unspecified. Add a photo and name the item, and it will appear in your Home tab. You can also upload a receipt if you have one.

What if I own multiple homes or properties?

In the Register App you can organize your stuff by property and room.

Can the brands send me information such as product news or special offers?

Yes, but only if you designate which brands you want to receive information like product notifications and special offers. You can choose which brands you want information from in My Account > Message Preferences.

When will the Register App be available for Android? When will it be available outside of the U.S.?

The Register App will initially be available only in the U.S. for iOS; followed by Android in early 2020. Global availability is anticipated around the same time as the Android version.